Send WooCommerce Text/SMS Notification To Customers

Published: 1 week ago

This article will show you how to send Text/SMS notifications to your WooCommerce customers.

Sending text message notifications in addition to email notifications for ecommerce websites is a growing trend. If you've recently purchased a product online, chances are you've got an order status notifications on your mobile device. As a customer, this is very convenient for you, and offers enhanced customer service, meaning that you'll probably be back for a second purchase.

If you run an ecommerce website using WooCommerce, you'll definitely want to check out this cool plugin that allows you to send order notifications over text in addition to email , resulting in a better customer experience. Additionally, while this is a paid plugin, you can send all of these notifications for free.

Also, if you're in another part of the world and want to use WhatsApp instead of (or in addition to) your SMS and email notifications for the order status of a WooCommerce product, that's doable as well with this tool. We're going to take a look at this tool, review the features that it has, discuss the price, and figure out if it's worth it for your website.

WPNotif - What Is It?

WPNotif Has two main features. The one that is primarily discussed in this article is the order notifications sent over text, or WhatsApp for WooCommerce product statuses. This is a feature that many premium ecommerce brands are offering, primarily through Shopify, and now you can do this on a WooCommerce website. By offering text and email notifications in tandem, you offer a more personalized level of support, leading to more satisfied customers, increased repeat sales, and the less human support required.

Basically, you look a lot more professional if you're sending SMS notifications from your WooCommerce website. And, seeing that WooCommerce is a better option than Shopify for enterprise level ecommerce setups, WPNotif takes it to a whole new level.

The other feature, which we talk about in our tutorial article on how to use WPNotif to send text message newsletters and marketing from your WordPress website, is exactly that. You can use this plugin to send out notifications of upcoming sales, new blog posts, and anything else that you can think of to your list of subscribers. Text marketing as well as WhatsApp marketing is the future. A completely mobile first approach, with a much higher conversion rate, as well as open rate.

Think about it, virtually nobody opens your marketing emails, but pretty much everybody will at least see a text come in. If the offer is too good to pass up, look at 30% off sale, then they'll become a customer of yours. If you would like to learn how to use this plugin to send SMS marketing from your WordPress website, consider reading this tutorial:

How Does WPNotif Work?

The plugin integrates with 20+ SMS Gateways, like Twillo, Amazon and other sending API's that are dedicated for SMS newsletters, marketing, and notifications. It then integrates with your WooCommerce application, reading the order status is, and acting in a similar manner to the built-in email notification system.

For example, when you mark an order from processing to complete in WooCommerce, an email notification is automatically sent to your customer based on a specific template. Basically, that's what this plugin does, except as a mobile phone text or WhatsApp message instead of that email notification (It doesn't replace this function, instead it is additional to it ).

How Do You Install It?

Just like any other WordPress plugin you install and activate it. Then you connect it to your SMS gateway by simply toggling it on, and entering the API key period once you've entered the API key, you can test that the message service is working.

If everything is functional, you can then integrate it with your WooCommerce shop to send out text notifications when specific processes are completed. This is all managed in a back end interface which is pictured below:

As you can see, it's a great design, and very easy to use. Simply toggle on the notifications that you want your WooCommerce shop to send out as a text message to your customers, and you're good to go.

Is It Worth It?

For the advanced features that it allows you to offer, and the well designed back end interface, it comes in at a very reasonable $27.00 purchase price. This includes six months of installation support, but lifetime updates.

In our opinion, due to all of the features that it has, easy to use backend, great design, and dependability from our testing, it's definitely worth $27.00. It's also purchased through Envato, meaning that you can read through the dozens of five star reviews , communicate with the seller, and get a refund if necessary.  

The only ongoing costs would be the fees spent on credits for your sending API. From what we have seen from prior E Commerce projects that we have built for our clients, the ROI on SMS campaigns is super high, so this price is definitely worth it.

Conclusion

If you're considering upgrading your WooCommerce website to have SMS notifications, this is the plugin to get it done. Mobile first marketing via a mobile first website, SMS marketing and notifications, and social media is the best approach to growing your ecommerce revenue in 2021.

WPNotif allows you to get the text messages and WhatsApp aspect of this marketing system integrated into your WooCommerce website and completely automated. For a price of only $27.00 with lifetime updates, you can't really go wrong with this purchase. It is very well designed on the back end, easy to install, and super cost effective based on the ROI and clickthrough rates of SMS marketing and notifications.  

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  • James LePage is the founder of Isotropic Design, a digital agency that builds WordPress websites. I read, write and design constantly!

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